Why it’s convenient
- Instant upgrade from pricing without extra forms
- Auto-create Stripe customer and map to the org
- Finance/ops visibility: invoices, statuses, plan limits
User journey
- User picks a plan and clicks Upgrade
- Secure Stripe Checkout opens
- After payment, the org gets plan limits immediately
Conversion tips
- Highlight plan benefits before Checkout
- Use trial periods and show them in the cart
- Add success/cancel reminders in UI and emails
Ops/finance checklist
- Map org_id ↔ Stripe customer_id for support and invoicing
- Handle webhook events (payment succeeded/failed) to sync limits
- Offer annual billing toggle for better ARPU and lower churn
Common questions
- Can I downgrade later? Yes, reflect limits promptly.
- What if payment fails? Retry, notify, and grace period for access.
- How to get invoices? Provide links in Billing and in email receipts.
Helpful links
- Pricing page: Plans & limits
- Docs: Billing & Stripe setup
- App: Upgrade in-app